Close. this Plan expires, the term of this Plan will be extended until the covered repair has been completed. 100% of Parts and Labour are covered for repairs. The associate told me that with the plan I could give the notebook back and get another one for the same or less price before the two years was over. /r/staples is a place for Staples employees to discuss everything to do with Staples, whether it be questions about operations, discussions about sales techniques, or even just venting about your managers or fellow employees. Only the subscription variant came w/ replace/full value on things like laptop. Protect your purchase with a Staples Protection & Tech Help plan. You get the item either refunded or replaced. SquareTrade is a premier provider of device protection & warranty services for iPhones, Smartphones, TVs, Tablets, Laptops & Appliances. Anyone is welcome to post here including former employees and customers. Available now, Staples customers who purchase a new tech device and a Staples Protection & Tech Help Plan will receive Asurion’s award-winning product protection and expert tech help, including personal setup assistance, troubleshooting any issues with your device, and repair or replacement – no matter the brand or platform. When you get the people who actually want your help, take your time and listen to their needs. I asked our asurion rep this exact question. 209. When you finish your fact finding then preset them with the benefits of total support and talk about the other stuff they need to get. I'm staplescan, so I'm just curious. Lack of accountability is a major factor in determining trust. You can unsubscribe at any time. 2-Year Easycare Repair Plan for Laptops/Desktops - 2608739 | staples.ca. – Staples Chief Merchandising Officer Peter Scala. At all. Build the protection plan right for you and get 24/7 customer support! Specifically, on 11/28/13, I purchased a laptop from Staples store located in Folsom, CA. Includes one-time virus removal from the date of purchase for the life of the plan. To me, being a good salesperson, especially in tech, means finding the absolute best computer for the customer. Is the product refund full or depreciated? No deductibles. Submit. But rather than simply offering you the Geek Squad Protection plan to handle your problems, we can offer expert advice and recommendations based on our experience. Hey, everyone. Staples offers a first class selection of top brands including Apple, Microsoft, HP, Canon, Epson and Dell. I just want to become a better salesperson on top of that and would appreciate all the help and tips. If they fix an item 3 times for the same defect and you request a … Your destination for educational, warehouse and office supplies. I just want to become a better salesperson on top of that and would appreciate all the help and tips. Navy Exchange Protection Plan. Feel free to add more into the comments. Plan your visit to 1700 Elgin Mills Road East, Unit 2 today! You will find paper, ink and toner and the latest tech and cleaning and breakroom supplies, plus print and copy services in our store. Asurion Register A Product . I’m a newer tech associate and know my way around a computer. No additional fees. Point 1 is not true. My Store. He assured us it refunded the price of the PRODUCT even though the brochures say PLAN. I’d love for Asurion to come forward to corporate as a whole about it bc there seems to be huge miscommunication. 1: Staples Protection doesn't refund you the price of the laptop. HP 1Y532UA#ABL 14-inch Notebook, 2.3 GHz AMD Athlon Silver 3050U, 128 GB SSD, 4 GB DDR4-2400 SDRAM, Windows 10 Home in S mode. I find that I have the most success when the customer in genuinely interested in my knowledge. 4 out of 5 stars. I always say, "If they can't fix it, they refund you the price." Plan your visit to 1395 Hillside Drive, Unit 10 today! Staples 4 Year Connect Device Protection & Tech Help Plan, $150-$299.99. 1Each. Squaretrade had this EXACT guarantee too. 4. Protect your device. Model # : CONNECT9. Easycare Repair Plans begin after the manufacturer's warranty expires. Covers parts and labor. After about a month or so of trying I got my first big sale and have been consistent since. 2: No Lemon Policy. 73. Asurion guarantees your case will be resolved (repair/replace) within two business days of receiving your product to their facility. Staples offers a first class selection of top brands including Apple, Microsoft, HP, Canon, Epson and Dell. Asurion Military Register . Easycare Repair Plans begin after the manufacturer's warranty expires. Covers parts and labor. Any tips on selling the protections and packages for laptops/PCs? If we can’t repair it, we’ll replace it or reimburse you. Getting them the best machine with their budget, or below their budget if they overbudgeted for their needs. With regard to point 1. No deductibles. 100% of Parts and Labour are covered for repairs. Find top rated office supplies & save big with Staples Canada. It's actually in the pamphlet. The OfficeMax coupon offered a $50 off from a minimum purchase phone order of $250 without any exclusions to laptops. Any tips on selling the protections and packages for laptops/PCs? Make My Store Get Directions T: +1 905-882-6995 View Store Details. I am not a great sales person, which is an excellent trait for my job title. That sounded good to me so I got it. Find the warranty or protection plan that is right for you. Read the middle page of the pamphlet. Selling a $500 machine instead of a $600 machine is worth it, because they will tell all their friends and relatives who are in the market that you saved them $100. Staples 2 Year Computer/Tablet Protection & Tech Help Plan $300+. The plan refund is in reference to their 2 day service guarantee. It's "in addition to" not "in place of". I usually get an Esp on 4 of every 5 PCs I sell and the total support package is about 1 of 5. Beat advice is just get confident in the services you are selling and leave the misses in the past. Hours Of Operation. Staples® Canada in Charlottetown, PE | Office Supplies, Laptops, Furniture, Ink & Toner and More. On 11/29/13, I spoke with the store manager to seek a price adjustment based on an OfficeMax discount coupon. Technical support, annual maintenance, AC adapter and battery replacement, data recovery and more. You will find paper, ink and toner and the latest tech and cleaning and breakroom supplies, plus print and copy services in our store. New comments cannot be posted and votes cannot be cast. I went to a district meeting with my SM and Tech Sup, and we asked the asurion rep about the refund. Don't forget deferred financing to ease the big price tag. Favorite. Meanwhile the refurbished market is actually profitable. Covers drops, spills, and cracked screens on tablets and laptops (ADH). From day 1, my bosses directly told me "what computer you sell doesnt matter, word of mouth doesnt matter, we either lose money or break even selling laptops, we need plans and mcafee subs to keep the lights on". The laptop was stolen, and so I called staples to refund the plan since I can't use it now. If they fail to do so, they will continue working to resolve your case AND ALSO refund the cost of the plan. $99.99. > 1-Year Easycare Repair Plan for Laptops/Desktops - 2608735. Staples offers a first class selection of top brands including Apple, Microsoft, HP, Canon, Epson and Dell. Add to Cart. By clicking "Submit," you agree to receive promotional emails from Staples. Already had an item break on me since the switch of companies and I was offered either one. NEX Protection Plan. Protect your tablet, PC and laptop purchase with an Asurion protection plan available from Staples. $59.99. Asurion Exchange Protection Plan. I’m a newer tech associate and know my way around a computer. Staples is The Working and Learning Company - inspiring people to work smarter, learn more and grow every day. It'll come with experience. Anyone is welcome to post here including former employees and customers. 1. You also get: 100% parts and labour coverage on qualifying repairs. Of course we offer protection plans and warranties. If they can't fix the laptop or desktop, they refund the price of the plan. As someone already said, if they take longer than the two day turnaround time to get your issue resolved you get the plan refunded in addition to your item fixed/refunded. Free next day delivery on all orders. Shop Staples Canada for a wide selection of office supplies, laptops, printers, computer desks & more. 1: Staples Protection doesn't refund you the price of the laptop. The protection plan states that it will cover almost anything and if it does not you will get a refund for not using it after two years. Or if it was more I would just pay the difference. Skip to content. /r/staples is a place for Staples employees to discuss everything to do with Staples, whether it be questions about operations, discussions about sales techniques, or even just venting about your managers or fellow employees. Extend the life of your laptop and/or desktop with a low monthly rate which includes $3,000 in value-added services. 4 out of 5 stars. |. Getting protection for your laptop is always a smart idea and can be a very beneficial thing indeed. I always say, "If they can't fix it, they refund you the price.". Just wanted to let y'all know a couple things. You do your job make the offers and move on with your day. Enter your email to be the first to know about exclusive offers and events. Plan your visit to 1100 Pembroke Street East, Unit 100 today! Press question mark to learn the rest of the keyboard shortcuts. Refunding the price of a plan and calling it good isn't how any protection plan in existence works, and some poor/wrong wording in the pamphlet doesn't change that. Staples Technical Support and Protection Plan - Useless Jul 14, 2014 @ Pissed Consumer This video is unavailable. Thank you! AAFES Product Registration. Free Next-Day eligible by tomorrow. In spite of the review published here, there has been no response from Staples Inc – Staples Inc. Assurant Denial of Service (Staples Technical Support & Protection Plan) Framingham, Massachusetts. Monthly Extended Warranty Plans. You will find paper, ink and toner and the latest tech and cleaning and breakroom supplies, plus print and copy services in our store. Middle page. Watch Queue Queue Staples offers a variety of warranty and protection plans for your products. Last year I purchased a "No risk warranty" from Staples plan. I've been tech sup for about a year and a half and to be honest the hardest part was learning the plans and packages to be confident in what I was selling. ST would just replace it or refund the purchase price. With 305 stores across Canada, we offer the largest selection of workspace furniture and the best brands in tech, laptops, printers, audio, office supplies, education supplies and more. Watch Queue Queue. 2-Year Easycare Repair Plan for Laptops/Desktops - 2608741 | staples.ca. Obtain Recommendations and Advice Based on Expertise Versus Taking Your Chances With Best Buy Laptop Repair. Give them the total price of everything and work your way down if they don't bite. (1) 14-inch display with 1366 x 768 … Not really. It definitely is. Item # : 24390871 |. I purchased a Toshiba Satellite L655-S5155 from Staples along with their 2 year protection plan this past March. Isn't that a huge downgrade from square trade? Exchange Protection Plan AAFES Products eligible for Staples Protection & Tech Help Plan powered by Asurion include smartphones, laptops, tablets, desktop computers, printers, routers, speakers, streaming devices and more. No additional fees. How do I submit reviews for products I've purchased on Staples.ca? Press J to jump to the feed. New comments cannot be posted and votes cannot be cast. Press question mark to learn the rest of the keyboard shortcuts. 1. You're going to get people that either "know computers," have a guy, are too stubborn, or too broke and won't buy anything. If they can't fix the laptop or desktop, they refund the price of the plan. Tech Help available from set-up to troubleshooting. I contacted them today as I am having problems. Protect your purchase with a Staples Protection plan. This latest model demonstrates the capabilities of Apple's intel chip, which transforms the Pro from an underpowered entry-level option to one of the fastest laptops … To help answer your questions I would like to first link you to the Geek Squad Protection Plan Terms or what I like to call the "fine lines" just so you have them handy. How environmentally friendly are the products Staples sells? Unless they changed it, our standard plans were depreciated value. Damn protection plans and packages for computers. Staples 4 Year Connect Device Protection & Tech Help Plan, $300+. Covers drops, spills, and cracked screens on portable products. Press J to jump to the feed. If they fix an item 3 times for the same defect and you request a 4th fix, they will replace your item with a new one. Accident protection for laptops from the #1-rated protection plan. Why should I buy Staples® brand products instead of other brand-name products? HOW TO MAKE A CLAIM: If your covered product experiences a breakdown, you may go online to Asurion.com/Staples twenty-four (24) hours a day, seven (7) days a week, or you may call customer service at 1-844-728-7854 to speak to an agent.
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